All pricing at Little Bliss Co are in Australian Dollars (AUD) and include GST. Little Bliss Co reserves the right to change pricing at our discretion and without notice.
Sometimes you may feel unsure about sizing or quality. Feel free to contact us with any queries, we will always answer your questions honestly.
ORDER CONFIRMATION VIA EMAIL
Once you have placed an order via our website you will immediately receive a confirmation email. This is automatically generated. Please check this confirmation email and contact us immediately if there are errors or changes that need to be made. For all orders that are returned due to an incorrect address, you will be charged a fee of $20 for re-packing and postage.
If your package is going to a workplace, please include the business name so that it arrives promptly.
All our styles advertised should be in stock. Very occasionally we may unexpectedly run out of a style and if this happens, we will refund you. If the item is due to come in within the week, we will ship your order the same day our stock arrives. Any later, you will be notified and refunded.
ORDER CHANGES AND CANCELLATIONS
Order changes or cancellations can only be accepted if your order has not already been dispatched. You may cancel or make changes to your order via email, or by phoning the office during our specified business hours. Please see below for our Exchange Policy.
For Australian residents we accept Paypal, all major credit cards, money order, direct debit. Once payment has been processed and cleared, your order will be shipped to you.
For direct deposits, our bank details are:
Little Bliss Co.
Acc: 478 152 038
Please use your surname as the reference. Once money has cleared we will ship your order.
All orders are sent using Australia Post and can be tracked using eparcel. If for some reason your parcel does not arrive within a reasonable time contact us and we will track it for you.
Refunds and Exchanges
Little Bliss Co would like you to feel confident when purchasing online and we want to make sure that you are satisfied with your purchases. So if for any reason an item is not what you expected, the wrong colour or doesn’t fit, it can be returned within 14 days of purchase for an exchange or a credit note (valid for 6 months). We do not refund for any of these circumstances.
Please note that an item will only be accepted for exchange or credit note under the following conditions:
- The item is unused, unworn and in brand new condition with packaging intact and the original labels attached.
- A copy of a valid receipt is included with the return.
- The item is returned within 14 days of the receipt date.
Please note that all conditions must be strictly adhered to in regards to return and exchange and that exchanges will not be accepted under any conditions if you fail to meet these requirements.
How to make a return for exchange or refund.
Check that you meet all the conditions above.
- Contact Little Bliss Co. at firstname.lastname@example.org.
- Choose the new item/s which you would like to exchange for and they will be held until we receive your returns.
- Return the item/s to be exchanged, include a self addressed prepaid satchel for your new items to be returned in.
Little Bliss co.
Po Box 1267
Rozelle NSW 2039
Please Note: We do not accept exchanges on orders shipped outside of Australia. All orders shipped outside of Australia are final. If your order arrives and you are not satisfied, please contact within 5 days from delivery so that we may resolve any issues. Strictly no returns or exchanges on sale or discounted items.